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How safe is it to buy from you online?
What is your return policy if I am not satisfied?
How can I reach you if I have a question or concern?
If I purchase something today and pay online, when will my item ship?
How will I know that my item has shipped?
What forms of payment do you take and how long do I have to wait for check clearance?
Do I get anything special if I order a second or third time?
Do you combine shipping costs?


How safe is it to buy from you online?
I guarantee all of my items. Descriptions are with each item to try and give you a better picture than the photo itself.

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What is your return policy if I am not satisfied?
Items can be returned within 5 working days from the date of receipt.

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How can I reach you if I have a question or concern?
You can reach me at (505)218-0028, although you may have to leave a message including your name and phone number and I will return your call. You can also reach me via email at okfiremansgal@yahoo.com

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If I purchase something today and pay online, when will my item ship?
Your item will normally ship within 48 hours, but please keep in mind that there are holidays and Sundays which are not counted. If you write a check through paypal, your item will ship within 48 hours from clearance.

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How will I know that my item has shipped?
I will email you and let you know when your item has shipped and a Delivery Confirmation number, although please bear in mind that not all post offices scan these until they are delivered.

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What forms of payment do you take and how long do I have to wait for check clearance?
I take paypal, credit cards through Google checkout and paypal, checks and money orders. If your check matches your shipping address, is less than $25 and the account has been open for a while with all of your information on it, I will ship within 48 hours of receiving your payment. Money order payments will ship within 48 hours of receiving payment, as well as cashier's checks. Cash is not recommended sending through the postal service, but if you feel safe enough and do not want to spend extra money on a money order, I will also accept that and ship within 48 hours of receipt.

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Do I get anything special if I order a second or third time?
Every time you order, I will send you a coupon good for 10% off of your next purchase.

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Do you combine shipping costs?
Shipping is free. If you order a few items, I can give a discount to you for a larger order.

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Last Updated: 3 Jun 2007 10:49:54 PDT home  |  about  |  terms  |  contact
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